Announcing Dokan Cloud: Your One-Stop eCommerce Solution

Today, we're extremely excited to announce that we've launched our long-awaited Dokan Cloud version. It allows users to create and manage their eCommerce sites effortlessly, diminishing the need for hosting or server management.

In our past 10 years of experience in the eCommerce industry, we have received a lot of feedback from our users. One common query we get often is that many business owners would not prefer to deal with their site development process.

While WordPress offers a simple way to build and customize a fully functional website, sometimes it becomes hard for non-tech business owners to manage all the updates and security patches.

This creates a huge gap in the market between expectations and reality.

We realized your needs, and this is exactly why we built the Dokan Cloud, a standalone solution to operate your single store and marketplaces more effectively with great profits.

On 8th February, we released the Dokan Cloud beta and invited users from different categories to test the product and share their feedback. Almost 700+ eCommerce sites have been built with Dokan Cloud to date. We've collected reviews from these beta users and updated the essentials. Now we're presenting the ultimate eCommerce solution- Dokan Cloud.

What is Dokan Cloud?

Dokan Cloud is a unified platform that allows you to create a dynamic multivendor marketplace. It is a budget-friendly solution as you don't need to invest upfront costs for hardware, software, or server maintenance.

Dokan Cloud aims to provide a complete and easy solution, so anyone can run an online business with complicated transactions and advanced functionalities.

This cloud-based eCommerce solution handles all your store's technical attributes, like security, backups, and software updates. Thus, you'll have more free time to focus on running your business, marketing your products, and providing excellent customer service.

Why is Dokan Cloud Important for You?

An illustration to introduction of dokan cloud

The cloud version of Dokan offers a multitude of advantages that extend the functionality of eCommerce platforms.

Dokan Cloud gives you access to manage your store from anywhere with an internet connection. It also helps you handle surges in traffic without compromising website speed. This ensures a better user experience for your customers, which can lead to higher sales.

Another major benefit of Dokan Cloud is scalability. It allows businesses to seamlessly expand their operations as demand grows without worrying about infrastructure limitations.

Other Benefits of Using Dokan Cloud:

  • Provides a centralized management system so admins can overview the entire business from a single interface.
  • Supports seamless integration with cloud services and other essential tools and platforms.
  • Reduces server load, optimizes performance, and ensures consistent uptime even during peak traffic periods.
  • Offers a cost-effective solution by eliminating the need for expensive hardware investments and reducing operational expenses.

Moreover, you don't need to worry about new updates and security measures. Dokan Cloud takes on the responsibility of keeping your business site up-to-date with the latest features and security patches.

If you're looking for an easy-to-use, cost-effective, and scalable way to build your online business, Dokan Cloud is undoubtedly a great option.

Background Story of Dokan Cloud: How it Came to Life

As you know, the Dokan plugin has been dominating the WordPress marketplace industry for the last 10 years. It is the hero product of weDevs.

Currently, 60k+ business owners are running their online stores on the Dokan plugin. It has a WordPress rating of 4.6 out of 5. Dokan lets you turn your WooCommerce single store into a multivendor marketplace within a few clicks.

If you want to manage and customize your shop on your own, the Dokan Multivendor is the best possible solution. But as Dokan completely relies on WordPress and WooCommerce, any changes to either can affect Dokan Multivendor as well.

For example, if there is a security breach in WordPress, it can also directly affect Dokan. In this situation, you have to wait for WordPress updates to get a reliable solution.

To free our users from this dependency, we planned to create a centralized platform that outstrips the constraints of traditional WordPress plugins and self-hosted setups.

Therefore, we took our 10 years of eCommerce experience and built the cloud version of Dokan.

A dedicated developer and marketing team have been working very hard for the past 2 years to bring you the best possible and error-free cloud-based eCommerce solution.

You can check out this blog to get more clear picture of Dokan Plugin & Dokan Cloud- Dokan Cloud vs Dokan Plugin: Why We Launched a Cloud Version of Dokan?

Key Features of Dokan Cloud

Dokan Cloud offers a wide range of features that make it a comprehensive eCommerce solution. Below you'll find the most exclusive features of Dokan Cloud at a glance-

1. A Centralized Dashboard to Manage Your Marketplace

With Dokan Cloud, you'll get a detailed dashboard to oversee and moderate all your eCommerce activities. This dashboard will work as your central hub to show all the essential data of your store so you can get deep insights into your business. It helps you track all the progress and make quick actions when required.

Dokan Cloud dashboard gives you a complete view of your earnings and tracks the number of customers, orders, products sold, and refunds. It also includes a graph presenting valuable insights into your marketplace at a glance.

Dokan Cloud also provides you with advanced filtering options. From the report section, you can check the concise performance of your business and filter data for daily, monthly, or yearly analysis.

A better understanding of these data will help you determine your present business strategy's effectiveness and inspire you to tweak new ideas.

2. Page Builder

There is no doubt that the popularity of page builders is at its peak. A dynamic page builder allows you to build stunning websites without knowing any code. Accounting for these facts, we have included the page builder feature in Dokan Cloud.

With Dokan Cloud page builder, you'll get more control over the look and layout of your marketplace. It gives you 2 predesigned themes to give your site a more professional look. Also, many amazing widgets and features can help you design your marketplace per your imagination.

This is a screenshot of available themes in Dokan cloud

If you need help with how to use this page builder, let me clear up your doubts. It works similarly to Elementor or any other popular page builder. So, you'll find it super intuitive and user-friendly.

3. User-friendly Product Management

Products are the cornerstone of any eCommerce business. Most online business owners have a hard time with product management. During the development of Dokan Cloud, one of our prime objectives was to simplify the process. So admins and vendors can easily upload and manage products.

Inside Dokan Cloud, you can sell any type of product, including physical or digital. You'll find standard features to showcase your products attractively for both products. You can add product details, different attributes, and variations to make your products more lucrative for your users.

You have amazing products to sell, but what if your target audience is not aware of you?

Don't worry. Dokan Cloud will help you increase your online visibility with search engine optimization (SEO). It gives you a dedicated section specifically designed for product SEO.

A screenshot to Dokan cloud product management

This amazing feature allows admins and vendors to optimize their product listings with relevant keywords, descriptions, and meta tags. Thus, your site will rank higher on search engines and drive more traffic.

4. Subscription Plans for Vendors

For Dokan Cloud, we introduced another exciting feature that would benefit admins and vendors. Besides commission, the admin can also make money by selling subscription plans to vendors. Vendors also get the flexibility to enroll in a subscription package according to their preferences.

With Dokan Cloud, admins can create different subscription plans with varying levels of access and permissions. This structure establishes a framework to define which features and functionalities a vendor can utilize within your marketplace platform.

Admins can modify the subscription plans according to their business goals and plans. These practices build an organized ecosystem to improve vendor user experience. Also, the admin gets a strong grip over the marketplace to control all the vendor activities effectively.

5. Easy Shipping and Tax Management

Easy shipping and tax management are 2 crucial components for any eCommerce business. For Dokan Cloud, we took extra care of these two attributes.

Dokan Cloud vendors can create shipping profiles focusing on their specific needs to establish a streamlined shipping process. They can set multiple conditions and parameters to ensure timely shipping.

This approach keeps the process vibrant by ensuring accurate and efficient fulfillment processes. Also, it allows vendors to accommodate diverse shipping requirements and preferences. That will eventually improve the customer experience.

This is a screenshot of the Dokan Cloud shipping settings

On the other hand, admins often face difficulties in configuring taxes. From our past experiences, we got all the ideas together and introduced an ultimate solution for Dokan Cloud.

With Dokan Cloud, admins can easily define tax rules based on country and state, considering regional tax regulations. Apart from this, you also get advanced options for compound tax, zip tax, shipping tax, and digital product tax.

This means no matter where you ship your products or what type of products you're selling, Dokan Cloud has covered you to manage any tax policies.

6. Live Chat Integration for Better Communication

Almost every eCommerce site nowadays has a live chat option. By considering the effectiveness of real-time communication, we also include this Live Chat feature in Dokan Cloud.

Currently, Dokan Cloud integrates with popular social platforms like Facebook and WhatsApp. These multiple communication channels empower vendors to build long-lasting relationships with their customers.

A screenshot of live chat integration for Dokan Cloud

Dokan Cloud lets vendors chat with customers on Facebook and WhatsApp, the platforms they use daily. This creates a smooth and familiar way to connect. Vendors can talk directly with customers, answer questions, and build relationships. This personal touch makes customers feel valued and keeps them coming back.

Moreover, Dokan Cloud lets vendors use Facebook and WhatsApp to promote their products directly to potential buyers. It's a great way to drive traffic and sales to their stores within the marketplace.

7. Email Integration with MailChimp

Dokan Cloud understands the importance of staying connected in eCommerce. That's why it integrates seamlessly with MailChimp, a leading email marketing tool. This integration allows vendors to automate emails like order confirmations and welcome messages.

With this integration, Dokan Cloud users can utilize Mailchimp's email automation and marketing tools to deliver timely and personalized messages to their customers. This saves vendors time and ensures customers get important messages quickly.

Plus, MailChimp lets vendors send welcome emails to new customers. This creates a good first impression and encourages them to explore the marketplace more. Vendors can also use MailChimp to send targeted emails with special offers or updates. This keeps customers engaged and coming back for more.

8. SMS Integration with Twilio

Dokan Cloud integrates with Twilio, a leading SMS platform, because text messages are a powerful tool for eCommerce. They allow vendors to reach customers on their phones, a more personal touch than email.

With Twilio, vendors can send order updates, confirmations, delivery alerts, and promotions directly to customers' mobiles. This keeps them informed and engaged throughout their shopping journey. This personalized communication builds trust & loyalty and leads to more sales and happy customers who keep coming back for more.

9. Store Analytics

This is a screenshot of Google Analytics

Dokan Cloud puts the power of data analysis in your hands with store analytics. We know, one strategy won’t stay longer. With time you need to update your strategy time to time.

But how will you do that? Here is the solution….

Running a successful marketplace requires understanding your customers. Dokan Cloud integrates with Google Analytics 4, a powerful tool that tracks how customers interact with your website. This lets you see things like what pages they visit, how long they stay, and if they make purchases.

With this knowledge, you can make smart decisions. You'll see what's working well and what can be improved. This can help you attract more customers, keep them engaged, and ultimately boost sales for your vendors. Dokan Cloud puts data to work for you, making your marketplace a winner!

10. Payment Integration for Smooth Transaction

We understands that a seamless and secure checkout process is crucial for any eCommerce marketplace. That's why we include multiple payment options into Dokan Cloud to satisfy different customer preferences.

With Dokan Cloud, you’ll get popular payment gateways like PayPal and Stripe. It ensures customers can choose a trusted and familiar way to pay. These integrations guarantee robust security measures and a smooth checkout experience.

Additionally, Dokan Cloud recognizes that some customers prefer the convenience of cash on delivery. This option allows them to finalize their purchases and pay in person when their orders arrive, offering extra flexibility.

Dokan Cloud doesn't just focus on customer satisfaction; they've also considered vendor needs. Vendors can conveniently withdraw their earnings directly through PayPal within the Dokan Cloud platform. This eliminates unnecessary steps and gives vendors easy access to their finances.

By providing a secure and hassle-free payment experience for both vendors and customers, Dokan Cloud lays the foundation for a profitable online marketplace.

11. Vendor Payout

Dokan Cloud makes it easy for vendors to get paid. Instead of waiting around, vendors can simply request their earnings whenever they want. This means they're in charge of their money and don't have to wait.

Plus, Dokan Cloud also offers automatic payouts. Vendors can set up a schedule so they get paid regularly without having to lift a finger.

This is a screenshot of vendor payout settings

Having both options means vendors can manage their finances hassle-free. It's not just good for them; it's also great for marketplace administrators. They don't have to spend as much time handling payouts.

This makes everything clear and trustworthy for everyone involved. So, vendors can focus on what they do best, knowing their earnings are safe and sound in Dokan Cloud's hands.

Check our official Dokan Cloud documentation to implement these features on your online marketplace.

Dokan Cloud Upcoming Features

We've just released the first version of Dokan Cloud. We're still working to make this more effective and convenient for our users. Eventually, you'll get more features on Dokan Cloud.

Currently, we're planning to bring these new additions very soon:

  • Multilingual Feature
  • Braintree Integration
  • Frequently Bought Together Option for Customers
  • Standalone Store Creation Feature
  • Subscription Product
  • Blogging Feature
  • And many more.

How to Get Started with Dokan Cloud?

Getting started with Dokan Cloud is quick and easy. Simply visit the Dokan Cloud website and sign up for an account.

Once you have created an account, you can start building your ecommerce store right away. The platform provides step-by-step guidance and tutorials to help you get up and running in no time.

You can create a new account or log in with your previous account (if you are a user of the Dokan plugin) to purchase Dokan Cloud.

Pricing and plans for Dokan Cloud

Dokan Cloud offers flexible pricing plans to suit businesses of all sizes. The platform offers a range of subscription options, allowing you to choose the plan that best fits your needs and budget.

There are 4 types of pricing:

  • Basic: Starts at $69 per month for 100 vendors.
  • Growth: Starts at $129 per month for 250 vendors.
  • Scale: Starts at $399 per month for unlimited vendors.
  • Enterprise: Offers special pricing for those who need a customized pricing plan

Good news: Dokan Cloud offers a 14-day trial period. So, you'll get a chance to try Dokan Cloud and decide before making a final purchase.

Announcing Dokan Cloud- “The” Platform to Start Your eCommerce Business

In conclusion, Dokan Cloud is the ideal eCommerce solution for businesses looking to establish or enhance their online presence. 

With its comprehensive features, scalability, and ease of use, Dokan Cloud empowers businesses to create a seamless and personalized shopping experience for their customers. The platform offers a range of benefits, including robust product management, integrated payment gateways, and powerful marketing tools. 

Additionally, Dokan Cloud provides exceptional customer support, ensuring that businesses receive the assistance they need to succeed. 

Don't miss out on the opportunity to take your business to the next level with Dokan Cloud!

Sabirah Islam
Written by

Sabirah Islam

Sabirah Islam is a creative content writer who loves to work on diverse topics. She has a deep interest to work with new marketing strategies and different buyer persona. In free times she loves to play with her twin boys.

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