Hi Sekander,

I’ve just installed the latest release of WPUF. And updated several other plugins.

I’ve tested again the WPUF registration/edit profile form and editing that works fine. No errors. And for existing WP users and brand new users they can edit their profiles succssfully. No errors.

Which is great thanks.

But I’m still getting problems as a top level WP administrator going into the WP dashboard > Users. When I edit a user profile the fields for multiselect and checkboxes are still showing a mix of different options. It’s not consistent with the WPUF admin/the frontend edit page. This is regardless of it being an exisiting old WP user or a brand new one I’ve just created.

E.G. I’ve got five fields to control what content appears in the author.php template page. These checkbox options should only have a single checkbox which has no label but a value of true. Instead of the single checkbox I get all the values from the Title and Membership Type drop down boxes:

Hide address
Full Member Honorary Member Committee Member Prof Dr Mr Mrs Ms Miss
Hide my address from other members
Hide email address
Full Member Honorary Member Committee Member Prof Dr Mr Mrs Ms Miss
Hide my email address from other members.
Hide home telephone number
Full Member Honorary Member Committee Member Prof Dr Mr Mrs Ms Miss
Hide my home number from other members
Hide work telephone number
Full Member Honorary Member Committee Member Prof Dr Mr Mrs Ms Miss
Hide my work number from other members
Hide mobile telephone number

Also I should mention I worked out the issue with email address details changes not being saved. I’d enabled a security setting that was creating a conflict with the username/nickname.

Kind regards,
Nick.

Thanks Sekander.

Sorry. I don’t know if I’m misunderstanding.

I will do some testing creating a new user and see if the problem persists.

But what about the 450 existing profiles which may still have the problem? Are you telling me I have to recreate them all from scratch?!

Thanks,
Nick.

Hi Sekander,

Thanks for posting that fix. I’ve applied it and it’s solved most of the problem. But not all of it.

Editing the form through User Frontend works. And submitting updates for the users from the public front end works.

However the WordPress Users admin is still wrong. If I go into WP admin > Users and edit profiles the multiselect and checkbox items are all still showing incorrectly. The fields are showing all of the options for each and every field that is a check box or multiselect.

I’ve been testing this in both my test site and live version. And there seems to be a slight variation in the error between the two. On the live version if I edit a users email address through the WP User admin it will not save the change in email address and multiselect options are defaulting to a blank value – removing the options a user has already set.

The login to my test site is still available as detailed in my earlier post if you are able to test it.

Thanks,
Nick.

Hi,

Yesterday after not being able to resolve the problem myself and not getting a further response here in the forum I bought an additional developer license in order to get some priority support direct via email.

I’ve not heard anything back via email nor here in the forum. I would like to receive conformation from the general support forum admin that my priority support request is actually being looked at by priority support.

It’s now been four days that a professional site for one of my clients has been broken. And the fundamental basics of managing site subscribers is pretty much useless.

I’d appreciate a response and reassurance that this issue is being resolved.

Many thanks,
Nick.

@Jessia thanks for the positive feedback.

Hi,

Also I’ve done some further testing. I did have a couple of old versions of registration forms which were redundant but still published. I’ve deleted these but still no change to the problem.

I had though reinstating the form from a backup was resolving the issue for the moment. In terms of the profile fields not displaying incorrectly. And this is the case for the front edit users editing their profiles. But for WP admins in the WP dashboard the incorrect field options are displaying.

Nick.

Hi,

Thanks for your response Sekander. And Jess.

I have done a load of testing. And have not been able to resolve the problem:

Deactivate all other plugins.
Switch to 2014 WP theme.
Made sure all plugins are up to date.

The issue still persists.

I’ve also found a another problem that I presume is linked. Editing users profiles as a top level admin through the WP dashboard I cannot alter email addresses. On clicking Save the profile screen refreshes but email remains the same.

Another completely separate issue I should point out. My site name includes an apostrophe. This breaks the import and export feature. The export tool names the export file based on the site name. So it needs some sort of filter to remove these types of characters.

I will do a private reply in a second with a username and password and link to login.

Thanks,
Nick.

FYI I’m on WordPress 4.0 and have a number of plugins installed.

Also I should have said that this error is occuring in both the WP admin area to admin the plugin forms and the frontend profile editing page.

Ok. Can you please tell me what characters you can’t use in fields?

Would an ampersand & or hyphen – or other character like that cause this?

I’ve also just found it’s not limited to multiple select fields but also checkbox fields.

So now where I have a couple of simple options like ‘Hide my email address from other users’ which should have a single check box I’ve now got about 100 items selectable.

Major problem. I can’t see what’s suddenly caused this.

Please let me know if I can directly email you a username and password to login and see the issue.

Thanks,
Nick.