@andriesvw,

I recommend you dispute your WeDevs charges ASAP. This plugin does not work “out of the box” with any WooCommerce built theme. I found the primary problem is outdated <div> tags from before it was forked from a theme.

Personally, I moved onto using Magento for my marketplace project. It’s much more robust for this type of site.

Malcolm, there’s old Divs in the template files. These are what is causing all the layout issues.

The best thing to do here is communicate! I didn’t get much attention around here until I started complaining? This is wrong. Each customer should be valued the same no matter what.

Refund me and I’ll go away. Don’t refund me and I’ll continue to rant (where ever I can) about my bad experience with Wedevs.

Mahi,

Your points:

• Firstly: I have several open threads, each with days of no help. Also your forum had a security issue with the private messages, so I did revoke an account at one point to prevent unauthorized access.
• Magento: Yes, I switched my project to Magento because Dokan doesn’t work with my theme.
• Instruction: How did he try and provide instruction? First of all, there’s no Dokan plugin documentation. I clearly had the shortcode added, because the white screen wouldn’t be there on a page without a shortcode.
• Secondly: I’m referring to the Dokan plugin, not sure about your other products (hopefully they’re doing well). The plugin does NOT work with “any” theme. Because you’ve been in the business six years, you should know when a product is working or not. Of course I know CSS tricks, but the Dokan issues are mainly revolving around the former theme Divs. Fix the Divs!
• PayPal: I closed the dispute because I decided to give Dokan another try, but after getting nowhere for days this was obviously a mistake. You also essentially help me hostage, by revoking my license code and removing my support forum access. During this time, your support techs were responding yet I couldn’t say anything back. You also failed to communicate at all via PayPal.

The customer service industry usually revolves around replying to tickets in the order they were received. I highly doubt you were “testing things” on my site. Lies! I call lies! In the United States, people typically file complaints with consumer protection agencies for products like the “Dokan plugin.” You are advertising the plugin is compatible with any WooCommerce theme, however, it clearly is not and therefor that is unethical of WeDevs as a company. Sorry to be blunt, but this is the truth.

This message exploded into millions of pieces

Hi Sekander,

That’s because I installed Magento. Based on the poor customer service here, bugs, and false advertising (Dokan plugin is NOT compatible for any theme, for example) I made the decision.

I originally posted the white screen issues back on 9/22 (Monday).

I have filed a dispute with my credit card company.

Another day with no reply? Now you guys are sleeping and it’s the weekend.

No map showing on the Store page either… Anyone able to help me?

White Dashboad page
No map showing on Store pages

One of the issues with store.php is is called outside a Div?

CSS
After lots of CSS tweaks I have my Store page looking good, but it doesn’t adapt to a responsive layout. The Dokan plugin has so many DIVs that hijack theme CSS, this leads me to believe the plugin is not compatible with every theme.

White Screen
I still have a white screen on my Dashboard. Permalinks are set and I ensured this was checked using a Vendor account.

Maybe setting the

.dokan-single-store {

width is a better idea, sorry I’m just trying to debug. these tricks could cause other problems fyi.

To get the profile area looking better, set your max-width:

.dokan-single-store .profile-frame {
max-width: INSERT YOUR MAX WIDTH;
}

Seems like most of the issues are CSS related

I’m having issues similar to this on my store pages.