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Viewing 14 Topics - 1 through 14 (of 14 total)
Author Posts
August 15, 2015 at 8:03 pm in reply to: Dokan Earnings are Incorrect 67129
Craig Craig

Any news on this Simon? I hate how this group does not answer questions in full or avoid the question in the first place. Please keep me updated on your issues and I will do the same from mine.

Thanks.

August 15, 2015 at 8:00 pm in reply to: Dokan Totals and Orders Quantity 67128
Craig Craig

Simon – This is frustrating to hear. This plugin cost my business over $1000 in vendor payout because the calculations were wrong and the system is not working as they said. Have you started looking at alternatives? If I don’t have a fix within the next couple of weeks, I am getting a refund for a product that does not work and moving on.

August 11, 2015 at 4:08 am in reply to: Dokan Totals and Orders Quantity 66413
Craig Craig

Can I get an update on this please?

August 7, 2015 at 6:24 am in reply to: Dokan Totals and Orders Quantity 65820
Craig Craig This reply has been marked as private.
August 5, 2015 at 6:52 pm in reply to: Dokan Totals and Orders Quantity 65498
Craig Craig

I did the rebuild and the issue is still not fixed. It appears the math is better for payouts, but both vendors have the same number of orders. Both are showing 46 which is our total for all orders, shouldn’t this be split in to their number of orders?

Thanks for your help.

August 5, 2015 at 6:39 pm in reply to: Dokan Totals and Orders Quantity 65478
Craig Craig

This is happening for every seller. Will try your suggestion.

August 3, 2015 at 9:13 pm in reply to: Dokan Totals and Orders Quantity 65077
Craig Craig

Any news on a fix for this flaw in the plugin?

August 1, 2015 at 1:03 am in reply to: Dokan Totals and Orders Quantity 64625
Craig Craig This reply has been marked as private.
July 31, 2015 at 10:25 pm in reply to: Dokan Totals and Orders Quantity 64622
Craig Craig

Can I get an update on this?

July 30, 2015 at 6:22 pm in reply to: Dokan Totals and Orders Quantity 64434
Craig Craig This reply has been marked as private.
July 29, 2015 at 9:50 pm in reply to: Dokan Totals and Orders Quantity 64298
Craig Craig

One main issue that I am running into is that orders are being calculated like this:

One order from two vendors totals $50.30

Vendor 1 item is: $35.00
Vendor 2 items is: $15.00
Procession fee is: $.30

Dokan is calculating this as 3 separate orders which messes up group deals for purchases. Also, in the money totals, it is calculating it as: $50.30 + $35.00 + $15.00 = $100.30

This has to be fixed ASAP as many businesses who are using your plugin are losing money. It is not 3 items sold, and it is not a $100.30 order.

July 29, 2015 at 7:57 pm in reply to: Dokan Totals and Orders Quantity 64285
Craig Craig

Your sub orders are also counting as orders. This throws off all quantities and income. How can this be?

July 23, 2015 at 6:04 pm in reply to: Woocommerce Barcode Plugin 56723
Craig Craig

Your correct, it will work. But you are not reading my request, I need to the plugin to place a NEW barcode on all sub orders, not the same one that is placed on the full order. I have asked for help on this, your policy states that if I buy the full Dokan plugin that customized support is there.

July 21, 2015 at 1:20 am in reply to: Woocommerce Barcode Plugin 56476
Craig Craig

Or, could you modify the plugin to look up by order number and not order id?

Viewing 14 Topics - 1 through 14 (of 14 total)