Hi,

The check box was the issue. We made sure it was unchecked and the prices started showing.

Thanks for the help.

Hi Nayem,

We copied over the same plugin file to the live server but the issue was still there. What did you have to fix in order to resolve the issue on the dev site?

Thanks.

Hi Towhid,

I understand now. Thank you for explaining.

Hi Towhid,

When the admin edits a Seller’s User profile, and leaves their percentage blank (because we want to use the default commission,) Dokan is automatically saving dokan_seller_percentage as 0. This changes the Seller’s commission to 0 even though we want it to be default.

We need to be able to save a Seller’s User Profile so that it uses the default commission.

Thanks.

Hi,

Understood. We will make sure any modifications are done outside the plugin. What do we need to do to implement this fix on the live site?

Thanks.

Hello,

Information has been submitted. Thanks.

Hi Nayem,

Any update on the fix for the variable pricing issue?

Store Support is working great on the live site.

Thanks.

Hi Towhid,

We have set the Dokan Seller Commission.

If you edit the User Profile, it sets the individuall seller’s commission to 0% automatically – even if it is blank and it is saving that value to the database.

Any time a Seller’s user profile is edited, their commission is being set to 0, even when we leave it blank. This shouldn’t be happening.

Thanks. What needed to be done to fix store support? The live site has the same problem and we need to migrate the fix.

Please keep us updated on when we can expect a solution for the variable products as it is also happening on the live site.

We enabled the test account to publish products directly and were able to duplicate the issue: http://dev.montanasmarketplace.com/shop/test-18/

• This reply was modified 2 years ago by Sakil Adnan.

Hi Nayem,

We were just able to duplicate the issue:
http://dev.montanasmarketplace.com/shop/test-17/

Here is the screenshot showing variable prices set:

What could be causing this?

Hi Nayem,

We weren’t sure what CSS errors you were referring to. We didn’t make any changes to CSS. We have double checked that the prices are entered for the variations.

We have disabled SSL and you should be able to login now.

Thanks.

Hi Nayem,

Where do you see the CSS issue? Why would CSS cause the price to show as “FREE” instead of $10? This is affecting multiple themes, including the Dokan theme.

How can this be fixed?

Thanks.

Hi Nayem,

We saw that it was working with the default theme. We started testing plugin compatibility and during testing, the fix you implemented stopped working. We deactivated all other plugins, except Dokan and Woocommerce plugins, but now the product varation price shows as “Free” even when you enter in the price for the variations.

We’re not sure what was changed to make this start happening. Can you please take a look?

Thanks.

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