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Update Crashed Site

This topic contains 6 reply and 2 voices, and was last updated by towhid 9 years, 6 months ago
Viewing 6 Posts - 1 through 6 (of 6 total)
Author Posts
May 12, 2015 at 3:23 pm 43729
towhid Hi, After updating Dokan, my site when blank white and both frontened and backend are inaccessible.
May 12, 2015 at 3:34 pm 43737
towhid towhid

Hello Membie,

Please let me know are you getting any error?

Thank you 🙂

May 12, 2015 at 3:40 pm 43740
membie membie

Hi Towhid,

No there isn’t any error message, just a blank white screen. When I right click and choose “view page source” that is a blank white screen also.

Thanks 🙂

May 12, 2015 at 3:47 pm 43743
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

May 12, 2015 at 4:15 pm 43752
towhid towhid

Hello Membie,

Make sure you have set your permalinks as post name and product. Please navigate to Settings->Permalinks and Set your permalinks as Post name and Product. Please check and let me know.

Thank you 🙂

May 12, 2015 at 4:22 pm 43754
membie membie

Hi Towhid,

I can’t access the backend to change anything, so I think I will need to login to hosting and restore the site from a backup.

Thanks 🙂

May 13, 2015 at 11:03 am 43830
towhid towhid

Hello Membie,

Can you please update dokan latest version [2.2.1] and see what happen.

If the problem still exists please let me know I am here to help you.

Thank you 🙂

Viewing 6 Posts - 1 through 6 (of 6 total)