SUBSCRIPTIONS (recurring) not working
Nayem
9 years, 7 months ago| Author | Posts |
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March 16, 2015 at 9:40 pm 39262 | |
| Nayem | Hello,
Still... I cannot figure out what is wrong, but the SUBSCRIPTIONS are NOT working when selected as recurring. I have it set up as you require:
here is the product itself:
However when purchased, it TAKES PAYMENT:
but when sellers goes back into their dashboard, it does not show up in the sellers subscription packs or product entry area.
IF I SET UP SUBSCRIPTIONS AS NON-RECURRING (aka they have to resign up every month)... it works fine. But sellers are frustrated and would like recurring to work, so they do not have to resign every month.
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March 16, 2015 at 9:42 pm 39263 | |
Tracy
| and YES my paypal is set up correctly for parallel…
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March 17, 2015 at 8:50 pm 39316 | |
Nayem
| Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
March 18, 2015 at 1:08 am 39347 | |
|
Tracy
| I do not wish to supply the details due to security and my developers wishes… how can we bypass without giving you login? I have supplied screen shots of all the information. I do not see any “updates” to subscriptions.. I have the 1.0… and see no updates in my plugin panel…? |
March 18, 2015 at 1:27 am 39349 | |
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Tracy
| ok, I found the 1.0.1… and updated ON MY OWN. #1 the problem is still there (recurring doesnt work properly) I dont seem to be getting any updates to my panel….. my liscense key is in, and was recently REINSTALLED. |
March 19, 2015 at 5:05 pm 39516 | |
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Nayem
| Hello Tracy, 1. I have notified to our developer team about this recurring issue. Thank you 🙂 |
March 19, 2015 at 6:06 pm 39522 | |
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Nayem
| Hello Tracy, We need your site credential to check your issue. In our side it is working fine. So please create a admin account for our developer and they will fix it as soon as possible. Thank you 🙂 |
March 21, 2015 at 11:20 pm 39699 | |
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Tracy
| where do i send admin login information? |
March 22, 2015 at 10:31 am 39720 | |
|
Nayem
| Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
March 26, 2015 at 10:40 pm 40080 | |
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Tracy
| I sent the information 4 days ago… still waiting for a reply to this issue. THANKS! |
March 27, 2015 at 8:29 pm 40110 | |
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Nayem
| Hello Tracy, We have cheeked here many times with sandbox paypal. Recurring subscription is working fine here. We are now in weekend. You did not inform here after sending your details. Please send your details again with ftp also. Thank you 🙂 |
