Store Logo and Profile image issue
Viewing 9 Posts - 1 through 9 (of 9 total)
Author | Posts |
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August 28, 2015 at 9:43 am 69436 | |
Nayem | Hi, Due to some customization, I recently upgraded to 2.3 version and everything is working fine until I noticed that in Settings when you upload logo and profile, they get displayed in the store but when you go back to the settings page they are not there. Any ideas what that can be? Thanks. |
August 29, 2015 at 1:29 pm 69519 | |
Nayem | Hello Fred, I have checked this but in our side there is no issue like this. Are you using Dokan theme? |
August 29, 2015 at 1:48 pm 69522 | |
Fred | Yes I am. |
August 29, 2015 at 2:32 pm 69528 | |
Nayem | Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
September 1, 2015 at 10:59 am 69883 | |
Fred | This reply has been marked as private. |
September 1, 2015 at 11:09 am 69884 | |
Nayem | You have provided a seller account. I need your admin login details. Please provide your admin details. Thanks. |
September 1, 2015 at 11:21 am 69887 | |
Fred | This reply has been marked as private. |
September 1, 2015 at 11:22 am 69888 | |
Nayem | This reply has been marked as private. |
September 1, 2015 at 11:30 am 69891 | |
Fred | This reply has been marked as private. |
September 1, 2015 at 11:51 am 69895 | |
Nayem | Please check your customization data. We do not have any issue like this in our plugin. As you have customized the plugin and theme for that reason we can not provide support for this issue. Thanks. |
Viewing 9 Posts - 1 through 9 (of 9 total)