Store Logo and Profile image issue

This topic contains 9 reply and 2 voices, and was last updated by Nayem 9 years, 4 months ago
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August 28, 2015 at 9:43 am 69436
Nayem Hi, Due to some customization, I recently upgraded to 2.3 version and everything is working fine until I noticed that in Settings when you upload logo and profile, they get displayed in the store but when you go back to the settings page they are not there. Any ideas what that can be? Thanks.
August 29, 2015 at 1:29 pm 69519
Nayem Nayem

Hello Fred,

I have checked this but in our side there is no issue like this. Are you using Dokan theme?

August 29, 2015 at 1:48 pm 69522
Fred Fred

Yes I am.

August 29, 2015 at 2:32 pm 69528
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

September 1, 2015 at 10:59 am 69883
Fred Fred This reply has been marked as private.
September 1, 2015 at 11:09 am 69884
Nayem Nayem

You have provided a seller account. I need your admin login details. Please provide your admin details.

Thanks.

September 1, 2015 at 11:21 am 69887
Fred Fred This reply has been marked as private.
September 1, 2015 at 11:22 am 69888
Nayem Nayem This reply has been marked as private.
September 1, 2015 at 11:30 am 69891
Fred Fred This reply has been marked as private.
September 1, 2015 at 11:51 am 69895
Nayem Nayem

Please check your customization data. We do not have any issue like this in our plugin. As you have customized the plugin and theme for that reason we can not provide support for this issue.

Thanks.

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