Store informations not visible not saved

Hello Christopher,

I have tried to reproduce this issue but failed. It could be a has a chance of theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

Thanks

Hello Towhid,

From this morning, I try all configuration Plugin(On/Off) and theme but I don’t found the error can you check what’s wrong, it’s the last thing to do before I launch the website so it’s very important.

Thank you,
Christopher

Hello Christopher,

I have provided this issue to our developer team. Please allow me some time. Hope I will come back to you with a right solution.

Thanks

Hello Towhid,

Thank you, I wait for your help it’s very urgent.

Christopher

Hello Christopher,

I have already forwarded this issue to our developer. But they are not available today. Hope, I will come to a solution within tomorrow.

Thanks

Hi Towhid,

I wait until 5 days, it’s very urgent, the fix is finished ?

Thank you,
Christopher

Hello Christopher,

This is a custom theme Issue. The theme is replacing our normal select box with “Select2” JS that’s why the data is not saving properly. Contact theme support about this.

Thanks

Hi Towhid,

Thank you for the information, I will try to fix this.

Have a good week,
Christopher

Hello to everybody,

I found the solution. For guys who the settings aren’t saved and viewed in the seller store, you have to put this code into your child theme:

function mgt_dequeue_stylesandscripts() {
    if ( class_exists( 'woocommerce' ) ) {
        wp_dequeue_style( 'select2' );
        wp_deregister_style( 'select2' );

        wp_dequeue_script( 'select2');
        wp_deregister_script('select2');

    } 
} 

Christopher

Hello Christopher,

I am very grateful to know that you have solved the problem. Also, this solution will help them who will confront this kind of occurrence.

Thanks