Store Information Disappears

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September 17, 2015 at 5:31 pm 72268
It seems that when a seller uploads their banner and adds information, once they save it (Update) the information then vanishes. What is the fix for this? - STRAIGHT ANSWER PLEASE.
September 19, 2015 at 12:40 pm 72435
Nayem Nayem

Hello Wayne,

We did not get this kind of issue yet. Please make sure that you are using the latest version of Dokan theme and plugin.

Thanks.

September 19, 2015 at 5:50 pm 72478
Wayne Wayne

Yes, I have the latest version of Dokan and yes you have seen this before as I have seen this come up several times. Why can’t you just answer a question? Please take a look at the site – https://urcrafti.com. If you need access to the backend, please let me know and I will set that up AGAIN.

September 19, 2015 at 5:58 pm 72481
Nayem Nayem

Hello Wayne,

If there is a common solution then I could answer to it without checking anything. As we did not get issue yet for that reason I have to make sure about the basic possibility for the issue. This issue can be occurred for many reasons- plugin conflict, theme conflict etc.

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

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