recurring subscription problem

This topic contains 4 reply and 4 voices, and was last updated by Sekander Badsha 10 years ago
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October 19, 2014 at 8:31 am 28647
Sekander Badsha Hi, i use recurring subscription but the problem is when you pass an order there are no subscription. If this is not a recurrent entry all goes well I think the problem is in function process_order_pack_product : if ( $new_status == 'completed' ) { ...................... if ( get_post_meta( $product['product_id'], '_enable_recurring_payment', true ) == 'yes' ) { return; } why return ????? there are no update user meta ??? thank.
October 21, 2014 at 1:45 pm 28799
Tareq Hasan Tareq Hasan

PayPal sends several status messages as IPN for recurring payments. That function only handles the normal subscription packages. For recurring payments, when we get those IPN statuses from PayPal, only then we handle the subscriptions, not when the order status changes.

October 21, 2014 at 7:32 pm 28824
sophie sophie

so the feature is available only with paypal. no payment by check or wire transfer.
you can not just send a payment reminder to the user to adjust the end date of package when it uses a different method of payment?

October 23, 2014 at 5:00 am 28909
SEAN SEAN

Can this work with Stripe?

October 26, 2014 at 6:40 pm 29092
Sekander Badsha Sekander Badsha

Hello Sophie,

Yes, you can send automated notification mail before the subscription pack gets expired. Please navigate to wp-admin -> Dokan -> Settings -> Product Subscription and you will get the option to send notification mails.

And Sean,
It can work with single packs. But if you want it to work with recurring packs then you have to modify a little bit. And that would require a developer.

Thank you 🙂

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