notification email is not sent

This topic contains 19 reply and 7 voices, and was last updated by Nayem 9 years, 4 months ago
Viewing 15 Posts - 1 through 15 (of 19 total)
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June 19, 2015 at 5:15 pm 52454
Nayem Hi, can you tell what is wrong when notification email is not sent? I have updated to the latest version of this plugin and the latest version of wordpress. The notification is set to html email. Hope to hear from you soon because I want to solve this for my customer.
June 19, 2015 at 6:29 pm 52456
Geert Geert

I have checked the version of php on the server, PHP5.4 is used.

June 20, 2015 at 10:30 am 52505
towhid towhid

Hello Geert,

Can you please let me know that you can send and receive mail from you hosting server.

Which email notification you are talking about? New Project, New Message, New Comment, New Assigned Task, Completed Task or all of this?

Also check the spam folder of the mail application.

Thanks

June 20, 2015 at 1:15 pm 52527
Geert Geert

It concerns new message and comment. Everything works fine in version 1.1 of projectmanager pro. So it has to do with the updates after version 1.1

June 20, 2015 at 1:17 pm 52528
Geert Geert

Yes I can send and receive mail form the hosting server. Spam folder has been checked: your reply to my question goes into the Gmail spamfolder!

June 20, 2015 at 3:01 pm 52537
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

June 20, 2015 at 3:44 pm 52549
Geert Geert

I have sent the login details as requested. At the moment I have reinstalled version 1.1 of projectmanager pro. I am quite curious to know what is the matter with notifications in version 1.2.2.

June 21, 2015 at 1:09 pm 52603
Tommaso Tommaso

I have exactly the same problem

June 24, 2015 at 1:41 pm 52948
Geert Geert

Hi Towhid, can you let me know what is causing the problem with email notification. To be more precise about it the problem is with all (New Project, New Message, New Comment, New Assigned Task, Completed Task). As mentioned before at the moment I have reinstalled version 1.1 as there is no problem with notification in that release.

June 24, 2015 at 1:45 pm 52949
Jesus Jesus

I also have the same problem so its probably not a problem in our servers or our configuration, its a problem with the plugin.

If I leave the email as plain text in the setting of the plugin notifications works perfectly fine but the emails come with unformatted html.

June 24, 2015 at 1:50 pm 52954
Nayem Nayem

Hello,

I have already forwarded this issue to our developer team. They will check for this issue. Please keep patience.

Thanks.

June 24, 2015 at 2:30 pm 52965
Nayem Nayem

Hello Jesus,

I have checked your site. Mail is coming in the spam. Everything is working fine with the both format- HTML and Plain. So, Plase check your spam for the mail.

Thanks.

July 1, 2015 at 4:55 am 53833
danilo gians danilo gians

Same problem, but not for every notification.
It sends email notifications about tasks and daily digest but not for messages or milestones.
And it’s not in the spam.

July 1, 2015 at 1:49 pm 53882
Jesus Jesus

No, is definatelly not coming to spam, thats the first thing I checked.

This is an issue that many people are having since the last update, and I think Its a very important thing to fix.

Also, If I check to receive emails on plaintext they work fine, but they are full of unformatted html …. ?

July 2, 2015 at 4:19 am 53978
Tim Tim

Hello,

I am having a similar problem. No email notifications for anything. Have several other email accounts, all working. Not going to spam. Please help. Thanks.

July 2, 2015 at 12:09 pm 54012
Nayem Nayem

Hello,

We have checked lots of time and did not get any issue. Mail is coming. Are you getting all other mail in your site?

Viewing 15 Posts - 1 through 15 (of 19 total)