Mail problem in shop contact form
towhid
9 years, 2 months ago| Author | Posts |
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August 21, 2015 at 2:03 am 68365 | |
| towhid | Hello. New problem for me. Only registered and connected user can send mail using the Shop contact form widget. How to allow all people to send mail to a vendor please ? I need that anyone who visits the site can contact a seller . Although he has no account on the site . Thank you. |
August 22, 2015 at 3:24 pm 68585 | |
towhid
| Hello Simon, Contact seller works for a not only registered user but also guest user as well as. Make sure you the hosting mail server is working perfectly. Thanks |
August 22, 2015 at 4:39 pm 68598 | |
Simon Chabrier
| This reply has been marked as private. |
August 25, 2015 at 12:13 am 68915 | |
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Simon Chabrier
| Some news for me please ? |
August 25, 2015 at 10:30 am 68939 | |
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towhid
| Hello Simon, Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
August 26, 2015 at 1:55 pm 69107 | |
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towhid
| Hello Simon, I am not able to login your site due to incorrect login details. Can you please send me correct login details. Thanks |
August 26, 2015 at 4:32 pm 69135 | |
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Simon Chabrier
| it is normally ok now i have send it to you again |
August 27, 2015 at 12:18 pm 69289 | |
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towhid
| Hello Simon, I have created an seller account on your site and I have sent an email through contact seller to my seller email id then I have got an email successfully including name, message, sender email id. You can check this screenshot
Please check yourself once again and let me know the result. Thanks |
August 27, 2015 at 4:37 pm 69346 | |
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Simon Chabrier
| OK it works when you are connected. Please Try to send it agen when you are not connected to a user account you will see that don’t work. I just do the test without being logged in you will see that you will not receive my email . I have also been no confirmation message but the text has disappeared as if he had been sent . |
August 29, 2015 at 11:14 am 69491 | |
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towhid
| Dear Simon, I really apologies for my misunderstanding. I had reproduced this issue and found that user can not sent email without registration. My mistake because I did not read the topic carefully. Thanks |
August 29, 2015 at 4:52 pm 69544 | |
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Simon Chabrier
| Ok no problem. 🙂 |
August 29, 2015 at 8:13 pm 69585 | |
algodson1
| Please, I need help setting my Dokan pages correctly, especially the Storefront. I’m sending you the website details & information via the contact link. |
August 30, 2015 at 5:39 am 69607 | |
Nurul
| There is no prompt for user to register or login when they send the message? The message is market as sent and does not display any error reporting. Is this issue going to be fixed? If so, when? |
August 30, 2015 at 5:54 am 69608 | |
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Simon Chabrier
| please Algonson and Nurul Thank you not to “pollute” my request. Wait until the solution is made. Thank you If you have a personal problem create a topic and ask for help. And if you have the same problem wait until the solution is found to enjoy it too. |
August 30, 2015 at 6:11 am 69611 | |
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Nurul
| Hi Simon, apologies. I’ve created another post just in case it’s site specific. |
August 30, 2015 at 6:18 am 69612 | |
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Simon Chabrier
| Ok thank you. To continue my original subject. I just tested the demo Dokan site and the problem is the same . It does not work , email is not sent and no confirmation message sent successfully . |
