Junction of an order between woocommerce and paypal

This topic contains 4 reply and 2 voices, and was last updated by Tareq Hasan 10 years, 4 months ago
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June 19, 2014 at 9:46 pm 22206
Tareq Hasan How I can relate the order that appears on WooCommerce me with paypal. When making a refund if the client tells me what is the order id, how I can know exactly what is paypal?
June 19, 2014 at 10:53 pm 22212
Tareq Hasan Tareq Hasan

In your main order, you’ll see some order notes at the right side of order details page. The PayPal transaction ID should be there. So you can search in PayPal with that transaction id to find the transaction.

June 19, 2014 at 11:08 pm 22213
Alvaro Alvaro This reply has been marked as private.
June 28, 2014 at 1:53 pm 22551
Alvaro Alvaro

I need to know where is the paypal transaction ID, the note order absolutely find nothing, only what I put in the previous post.
Above I see the client IP, but that has nothing to do with paypal.

June 29, 2014 at 3:02 pm 22582
Tareq Hasan Tareq Hasan

Actually it depends entirely on WooCommerce and it’s payment gateways. As we (Dokan) are not handling the gateways, some gateways includes those transaction IDs in the order note and some are nots. So a very little we can do it from our end.

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