Headwaythemes + Dokan Plugin Issue…
Brenda
9 years, 8 months ago| Author | Posts |
|---|---|
March 16, 2015 at 4:49 pm 39238 | |
| Brenda | Hi there,
When adding a product, in headwaythemes, Dokan plugin fields are not working.
Let me know how to fix this.
Thank you.
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March 16, 2015 at 4:49 pm 39239 | |
Gerald
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March 16, 2015 at 4:57 pm 39241 | |
Nayem
| Hello Gerald, Please make sure that you are using the latest version of Dokan plugin. If yes, then please check for plugin conflict. You have to disable all of your plugins except Dokan plugin and then check. Thank you 🙂 |
March 16, 2015 at 4:59 pm 39242 | |
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Gerald
| There is no plugin conflict. If I switch to another theme, the fields work. When I switch back to headwaythemes, I get what you see in the screenshot. Any ideas? |
March 16, 2015 at 5:02 pm 39243 | |
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Nayem
| Please provide your login details by using this form- http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
March 16, 2015 at 5:12 pm 39244 | |
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Gerald
| I see the plugin is not stable by many comments in the forum. I do not trust people in the backend of my site, I will take a backup first, and then I will get you the information. I did disable 100% of the plugins, same issue. So you have no ideas?? |
March 16, 2015 at 5:14 pm 39245 | |
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Nayem
| I have to check your site. Otherwise it is very complicated to say anything. Thank you 🙂 |
March 16, 2015 at 5:16 pm 39246 | |
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Gerald
| Ok, I’m taking a backup and will get the info to you soon. |
March 16, 2015 at 5:35 pm 39248 | |
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Gerald
| Ok I sent the login information. Let me know what you find out. |
March 17, 2015 at 3:06 pm 39293 | |
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Gerald
| This reply has been marked as private. |
March 17, 2015 at 3:07 pm 39294 | |
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Gerald
| Please let me know when you plan to take a look. All work on the website has stopped, and is waiting for you guys to trouble shoot and provide input/fix for this issue before we can resume any work. We are waiting, thank you. Regards, Gerry |
March 19, 2015 at 10:57 am 39430 | |
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Nayem
| Hello Gerald, I am really sorry for the inconvenience. We were in holiday. I am checking your site now. I will solve this issue as early as possible. Thank you 🙂 |
March 19, 2015 at 11:08 am 39435 | |
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Nayem
| Hello Gerald, I am not able to access your site. Please provide me the right user name and password here. |
March 19, 2015 at 1:11 pm 39476 | |
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Gerald
| I can not wait 3 days for support on a tiny issue like this. It’s pretty ridiculous how you people run this business. Very sad. I can not imagine having a major issue, with 50+ vendors waiting for an answer. You will not ruin my business with this beyond poor support and product. |
March 19, 2015 at 1:12 pm 39477 | |
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Gerald
| I hope that you enjoy my $200, which you took from me, and delivered absolutely NOTHING of value. |
March 19, 2015 at 1:20 pm 39479 | |
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Nayem
| Hello Gerald, I have tried to fix your site but i was not able to access your site. So please provide the correct login details with FTP. I will fix this within today. Thank you 🙂 |
