Email Notifications
Tracy
9 years, 8 months ago| Author | Posts |
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November 26, 2014 at 4:50 am 31200 | |
| Tracy | When a purchase is made from 2 sellers or more. The details of the item is mission. If the item is a Variation, the buyer gets details, admin gets details and the seller does not get the details of the variation. Any ideas? When a purchase is made from 1 seller - all details are shown to everybody. Meaning the notification email is lacking details when multiple purchases are done from multiple vendors. HELP |
November 26, 2014 at 5:11 am 31202 | |
SEAN
| I did a test on a localhost environment. I was debating if it was the theme or another plugin causing the issue. But its the same results. I prepared 2 items. Both are from 2 separate vendors. Both see the item – but not the details of the color or size. The vendor only sees the color or size if the buyer buys from the same vendor per transaction. How can this match. Seems like something is missing from the plugin – per the email templates. |
November 26, 2014 at 3:03 pm 31240 | |
Nayem
| Hello Sean, I tested your issue and i found the bug. I have already forwarded this to our developer team. Hope they will fix it in our next update. Thank you very much 🙂 |
November 28, 2014 at 4:47 am 31318 | |
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SEAN
| Could you please send me the correct files so I can update my system. It would be much appreciated. Thank you |
November 29, 2014 at 10:23 am 31365 | |
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Nayem
| Hello Sean, It is not fixed yet. Hope our developer team will fix it in our next update. Thank you 🙂 |
December 3, 2014 at 2:27 am 31660 | |
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SEAN
| This is needed so bad – All orders that have variations are not showing the details. |
December 3, 2014 at 11:42 am 31688 | |
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Nayem
| Hello Sean, I can understand you. But we have lots of requirement to implement. I have already forwarded this to our developer. Hope they will fixed this in our next update. Please keep patience. Thank you 🙂 |
December 12, 2014 at 1:48 am 32177 | |
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SEAN
| This reply has been marked as private. |
December 12, 2014 at 10:49 am 32186 | |
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Nayem
| Hello Sean, We are already working on shipping. Also i have notified to our developer team about the email notification issue. We will fix all of this in our next release. Please allow us some time. Thank you for having patience. 🙂 |
January 9, 2015 at 5:49 pm 33727 | |
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SEAN
| This reply has been marked as private. |
January 9, 2015 at 5:54 pm 33729 | |
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Nayem
| Hello Sean, We are still working with shipping. I can not confirm you about the releasing date of our next release but as soon as possible we will release our next update. Please keep patience. Thank you 🙂 |
January 17, 2015 at 6:41 pm 34365 | |
Nurul
| hello, any updates on this? I am also facing the same issue. Also, when a order is made, the seller does not get a email notification. Please could you confirm what I can do to fix this issue? The seller receives the product enquiry emails but not the transaction emails |
January 17, 2015 at 7:16 pm 34369 | |
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Nayem
| Hello Nurul, We are working on shipping. It will be fine from our next update. Did you check your spam list?. Sometimes e-mail goes to spam. Please check and let me know. Thank you 🙂 |
January 17, 2015 at 7:20 pm 34370 | |
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Nurul
| hello. i have checked the spam list. i have raised it with my hosting |
January 17, 2015 at 7:23 pm 34372 | |
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Nayem
| Hello Nurul, I have checked in my side but here everything is working fine. If you want then you can check our demo site- demo.wedevs.com/dokan. Thank you 🙂 |
January 17, 2015 at 7:24 pm 34373 | |
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Nurul
| thanks nazmul. lets see what the hosting provider comes back with |
