Dashboard 404 Error Page for Sellers

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Dashboard 404 Error Page for Sellers

This topic contains 52 reply and 2 voices, and was last updated by

Charlotte 9 years, 6 months ago

Viewing 15 Posts - 1 through 15 (of 52 total)

Author	Posts
May 6, 2015 at 12:27 am 43152
Charlotte	Hello, I just purchased Dokan and have activated it on my site and have made a demo sales user to test the front end of the site. The user is activated, and is approved to sell. The issue is whenever I try to access the dashboard, although the main page shows up fine (saying "start by adding a banner") whenever I click on ANY of the tabs to the left hand side (eg. products, orders, reports etc.) it comes up with a 404 error page and just won't work at all. Thanks, Charlotte
May 6, 2015 at 10:01 am 43165
Nayem	Hello, Please navigate to WP admin->Settings->Permalinks. You have to set the permalinks as “Post name” and “Product”. After saving the settings please check and let me know. Thanks.
May 6, 2015 at 2:25 pm 43199
Charlotte	Hi Nayem, This was the first thing I tried, but the product permalink will NOT stay on anything other than custom. If I select product it changes the custom field to /product/ and when I go to save it has switched it to /product (without the end slash). Thanks, Charlotte
May 6, 2015 at 2:27 pm 43200
Nayem	Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂
May 6, 2015 at 2:33 pm 43201
Charlotte	Done! Thanks 🙂
May 6, 2015 at 2:37 pm 43203
Charlotte	Also if possible please check the error: Dokan Error: Pleae activate your copy I have put in my serial number but the error remains?
May 6, 2015 at 2:58 pm 43207
Nayem	I have checked your seller dashboard but everything is working fine. I did not get any error. For license activation- Please contact with us by using this contact form- http://wedevs.com/contact/. You have to select the question type as- “License activation problem”. We will solve your license issue as soon as possible. Thank you 🙂
May 6, 2015 at 3:07 pm 43210
Charlotte	Hey, That’s so bizarre. I don’t understand what’s changed then… Oh well as long as it’s working! Also: I just tried making a draft product, though and it says: Choose a category- No categories In the category section I changed the category from display type: standard to products. Thanks
May 6, 2015 at 3:12 pm 43212
Nayem	Please open Dokan plugin/templates/new-product.php file. In this file you will get this `'name' => 'product_cat',` in line number 87. You have to remove this line from here. Also in Dokan plugin/templates/product-edit.php file you will get this `'name' => 'product_cat',` in line number 279. Please remove this line also from here. After doing all those thing everything will work fine.
May 6, 2015 at 5:06 pm 43219
Charlotte	Hi Nayem, I’ve removed them both, but it’s still saying no categories? Thanks, Charlotte
May 6, 2015 at 5:08 pm 43220
Nayem	Please provide your login and ftp details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂
May 6, 2015 at 5:13 pm 43221
Charlotte	Maybe I removed the wrong bit of code? Should I copy the original code back in?
May 6, 2015 at 5:13 pm 43222
Charlotte	I’ve submitted anyway 🙂
May 6, 2015 at 5:30 pm 43224
Nayem	You did not send me your ftp details. Please provide your ftp details here. Thanks.
May 6, 2015 at 6:16 pm 43233
Charlotte	Hi, The site is hosted through site ground so I don’t use an FTP system. Is that an issue? I normally just login straight through the website. Thanks, Charlotte
May 6, 2015 at 6:27 pm 43235
Nayem	Please check your site now. I have fixed your issue. Let me know after checking. Thanks.

Viewing 15 Posts - 1 through 15 (of 52 total)