Reviews

Dokan Multi Vendor Documentation

Using Dokan Pro introduces the vendor review features where vendors can easily collect customer reviews on their online shop. Also, they can perform certain things below:-

  • Approve or disapprove reviews
  • Mark or count a review as spam
  • Send a review to the trash whenever they want

Overview

To find review, vendors will need to navigate to the Vendor Dashboard > Review page.

This image shows Dokan reviews option

Important Note:

Vendors can no longer edit customer reviews but the admins can still edit or delete them by selecting the vendor’s product.

Mark as Spam

If the seller doesn’t want to show any reviews then he could mark those reviews as spam by checking the review and selecting it as “Mark Spam” from the select box.

This image shows how to mark reviews as spam

Trash Reviews

If the vendor wants to delete or make trash any review then he could mark those reviews as Trash by checking the review and selecting the “Mark Trash” option from the select box.

This image shows how to send reviews to the trash box

Un-approve Reviews

If the vendor wants to disapprove any review then he has to just click the “Un-approve” option after hovering that review.

This image shows how to unapprove reviews.

That’s all about the review option of the vendor dashboard.